Episode 4: All About The Customer
Secondly, we have our website visitor, who turn into prospects and customers. We'll meet Chuck Winkler, Reid Grodski and Maria Clarke who all play a role in that relationship, from the attraction to buyer, and future contact. You'll see the importance of solid UI/UX (user interface and user experience), and how that plays a huge in the customer journey.
Thirdly, we have our site partners. Our Income Store clients are everything to us! Our Client Communications department can attest to that. We'll meet Courtni on the client communications team, and one of our site partners, Becky Gosky. Becky's story is great, you won't want to miss it! You'll hear the short version in the episode, but you can catch the full interview here. Or see it below!
We really hope you enjoy this episode, and look forward to hearing from you. Thanks for watching!